Waters Corporation

  • Customer Operation Specialist

    勤務地 CN-Shanghai | CN-Shanghai
    申請番号
    9036
    会社名
    Waters Division
    部門
    Administrative Support
    Regular Full-Time
  • 概要

    Waters China is keen to look for a motivated individual to manage our service order and field service report process for the whole China.  The appointee will work closely with Sales, Service team, and overseas plant etc. to deliver professional services on whole service function.

     

    責務

    * Be responsible to process FSR in time
    1.Collect services reports and various claims. Ensure the normalization of them.
    2.Communication with customer and internal department. Verifying the accuracy of invoice information.
    3.SAP order entry and adjustment
    4.Service contract terms review
    5.Monthly review for unprocessed FSR report. Follow the long time cases closely to maximize sales revenue and minimize inventory level.
    * Products order and delivery control
    * Maintain Logistics related data in SAP system
    * Be responsible for the collection, sorting, classification and filing of the documents. Ensure that all processing procedures conform to the specification
    * Carry out periodic checks of inventory of stores
    * Ad hoc assignment

    資格

    * Bachelor’s Degree in International Trade or Logistics, or a related field of study
    * Minimum 1 to 2 years of relevant work experience in Logistics or Order Process Management
    * Attention to detail and quality control
    * Excellent interpersonal and communications skills
    * Good skills in both written and verbal English
    * A good team player and willing to work under pressure.
    * Proficiency in Microsoft office programs (especial: Excel, Ward) and other basic software.  Working knowledge in SAP is a plus

    オプション

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