Waters Corporation

Implementation Services Engineer

Implementation Services Engineer

Waters Division
Field Service
Regular Full-Time



Individual will be responsible for installation, customer training, preventive maintenance, corrective repair of Waters' entire range of LC Products and must demonstrate a strong focus on customer satisfaction.


  • Travel to customer's site to carry out preventive maintenance and corrective repair , implementations and customer training.
  • Feed back any customers request via our business systems
  • To ensure that quality system procedures and Health & Safety standards are adhered to at all times.
  • Work in a well-organized fashion in terms of planning, material handling and all administrative actions to adequately document any intervention; log activities through existing systems (FSR, CIT).


  • Bachelor’s degree in Electronic, Mechanics or chemical background or a related field.
  • Sound knowledge of LC
  • Ready to work in a motivated and flexible team in close cooperation .
  • Be prepared to travel within China.
  • Fluent in reading English document . Fluent in written and spoken is a plus.
  • HARDWARE: Have hardware knowledge related to Electronics, Fluidics, Mechanics etc. Experience Alliance and Acquity UPLC instrumentation is a plus.
  • SOFTWARE: Sound knowledge of current Microsoft Operating Systems, MS-Office and Lotus Notes. Having knowledge of Waters Software like Empower is a plus


  • Quality

Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems in accordance with company standards or regulatory guidelines.

  • Accountability

Meets commitments, works independently and/or as a member of a team when needed, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements. This includes punctuality for lunch periods and breaks as well as time spent away from work area, idle conversations, etc.

  • Productivity

Manages a fair workload measured against company standards, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow.


Learning Opportunities

  • Basal knowledge of Waters LC product