Individual will be responsible for installation, customer training, preventive maintenance, corrective repair of Waters' entire range of LC Products and must demonstrate a strong focus on customer satisfaction.
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems in accordance with company standards or regulatory guidelines.
Meets commitments, works independently and/or as a member of a team when needed, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements. This includes punctuality for lunch periods and breaks as well as time spent away from work area, idle conversations, etc.
Manages a fair workload measured against company standards, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow.