The Technical support team is primarily responsible for online customer support .
As an integral part of this team, the role of online support engineer is to handle customer request ,provide strong technical support to customer by remote tools. Waters is actively seeking a motivated individual as our online support engineer, who would work closely with customer and help to increase the customer satisfaction.
Customer service experience and Waters Mass spectrometry using experience will be a plus
51 Problem solving
53 Drive for results
62 Time Management
67 Written Communications
163 Cross-cultural Agility